Signing In
Your organization’s admin will create your account and provide you with login credentials. There is no self-service signup — this keeps your organization’s data private and controlled.
First-time sign in
Section titled “First-time sign in”- Go to VEKTIS and enter the email and temporary password provided by your admin
- Change your password — You’ll be prompted to set a new password on your first sign in. Choose something secure.
- You’re in — After changing your password, you’ll land on the dashboard
Sessions
Section titled “Sessions”Your session stays active while you’re using VEKTIS. If you’ve been away for a while, you may need to sign in again — this is normal and keeps your account secure.
When your admin creates your account, they assign you a role:
- Admin — Full access to create, edit, and manage everything
- Viewer — Read-only access to all data
Not sure what role you have? Check with your admin, or see Roles and Permissions for the full breakdown.
Troubleshooting
Section titled “Troubleshooting”| Issue | Solution |
|---|---|
| ”Invalid credentials” | Double-check the email and password from your admin. Passwords are case-sensitive. |
| Forgot password | Contact your organization’s admin to reset your access |
| Session expired | Sign in again — this happens after periods of inactivity |